Monitor
Looks under the weather
Use when the child seems off but does not need immediate pickup yet.
ESF Parent Response Snippets
Open this page beside Rayz Kidz, edit the placeholders, click copy, then paste into the parent message. Keep the tone calm, direct, and factual.
Suggested placeholders: [Child Name], [time], [symptom], [injury], [update]
Pickup
Please come now
Use for clear illness symptoms that need pickup.
Urgent
Call us immediately
Use when you need the parent to respond fast.
Fever
Fever or escalating symptoms
A slightly more specific illness message.
Minor Injury
Child is hurt but stable
Use for minor bumps, scrapes, and similar incidents.
Injury
Child is hurt and needs prompt pickup
Use when the injury is not life-threatening but needs the parent promptly.
Head Bump
Head bump monitoring
Use when the child bumped their head but is alert and being watched.
Observation
Behavior or mood update
Use when a child is unusually emotional or tired.
Vomiting
Vomiting or diarrhea
Use when a child cannot remain at care.
Follow-up
Monitoring update
Use after an earlier message when the child is stable.
Incident
Incident report follow-up
Use after documenting the event in the app.
Emergency
Emergency response
Use only for serious situations and follow center emergency procedures.